To make things easier we offer two flat rate shipping options. The first being $10 to anywhere in Canada no matter what you order. This is the most economical option and ensures your package should arrive within 3-5 business days. We also offer a $15 express flat rate shipping option. Which ensures your package arrives in 2 business days (not in peak season ie Christmas and Mothers Day).
Due to the nature of our products we do not offer physical exchanges. As you would have to burn the candle to know you did not like it. We do, however, offer replacements. If your not pleased with your candle we will replace it with a different scent or offer a refund, within reason.
Occasionally a package gets handled a little more roughly than we would like and as our candles are housed in glass. There can be breakage. If your candle is broken please take a photo. Let us know via the contact page and dispose of the candle. We will gladly replace it for you at no additional cost.